YieldPlanet Event im B2 Hotel Zürich am Mittwoch, 20. März 2024🪁

YieldPlanet Event im B2 Hotel Zürich am Mittwoch, 20. März 2024🪁

Vor 2 Jahren haben wir positive Rückmeldungen für unseren ersten YieldPlanet Event erhalten. Nun haben wir uns entschlossen, im März eine Neuauflage zu machen. 

 

Mehr denn je sind die Märkte im Umbruch und neue Trends entstehen fast monatlich. Deshalb sind wir sehr glücklich Simon Bosshart, Head Markets East, Member of the Management von Schweiz Tourismus als Referent gewonnen zu haben. Er wird über die allgemeine Entwicklung der Märkte (inklusive ökonomische / geopolitische / ökologische Herausforderungen der näheren Zukunft), sowie zur Zukunftsstrategie von Schweiz Tourismus informieren. 

 

Im Anschluss wird unser Product Manager Aman Hathiramani von YieldPlanet in Warschau, weiterführend über die folgenden Themen der Märkte informieren:   

Welches sind die Buchungsfenster der verschiedenen Märkte? 

Welche Online-Kanäle werden von welchen Märkten angesprochen? 

Welche Ziele verfolgen die verschiedenen Märkte?  

 

Das sind die Highlights:   

  • 15 Uhr: Referat von Simon Bosshart von Schweiz Tourismus mit Insights über die Marktentwicklung und die künftige Strategie von Schweiz Tourismus. Dauer, ca. 30 – 45 Minuten, anschliessend Fragerunde 
  • 16 Uhr: Informationen von Aman Hathiramani über die aktuellen Buchungsgewohnheiten der verschiedenen Märkte. Dauer, ca. 20 – 30 Minuten, anschliessend Fragerunde 
  • Verschiedene Funktionen im Price Optimizer direkt erklärt 
  • Feine Snacks und Getränke mit genügend Zeit, um sich mit Kollegen und dem YieldPlanet Team auszutauschen 

 

Um für dieses Jahr bestmöglich gerüstet zu sein, laden wir Sie und Ihre Mitarbeiter herzlich zu unserem YieldPlanet Event ein. Nutzen Sie diese Gelegenheit um sich mit anderen Price Optimizer Kunden bei einem feinen Snack auszutauschen, von YieldPlanet Experten die neusten Tipps & Tricks zu erfahren und vom KnowHow externer Referenten zu profitieren. Auch für individuelle Fragen sind wir an diesem Nachmittag gerne für Sie da.  

   

Wir sind am Mittwoch, 20. März 2024 von 14.30 Uhr bis 18.00 Uhr vor Ort. Bitte registrieren Sie sich unverbindlich und natürlich kostenlos über den folgenden Link: 

 

Click here!

 

Ps: Haben Sie Kollegen, die auch an der neusten Entwicklung interessiert sind? Gerne können Sie den Link weitergeben!   

La Milagrosa Case Study

La Milagrosa Case Study

Hotel La Milagrosa Price Optimizer

September 2023

In this case study, we explore the success story of Hotel La Milagrosa, a charming boutique hotel situated in a picturesque location.

Aneta, a dedicated team member in the Sales and Marketing Department, shares their journey of implementing YieldPlanet’s revenue management software and the transformative impact it has had on their hotel’s operations.

Manual MLOS Changes

Manual MLOS Changes

Manual MLOS Changes

Minimum Length of Stay (MLOS) restrictions can be set up in Price Optimizer in a few ways, such as in Rate Plan, Distribution Rule formula, manual changes in Price Control and automatic (rule-based) in MLOS configuration. It is applied to Rates at various levels with each level of restriction taking precedence over the previous layer.

Previously, Distribution rule would override Manual changes in Price Control but now, as the demand is back and hoteliers would like to use all possibilities to optimize sales and do it fast during a high season, we are giving Manual MLOS changes a higher priority. The new order is as follows:

  • Rate Plan: The Min (and Max) LOS boundary set up in Rate Plan has the highest priority. It will always be respected

  • Manual MLOS ChangesOverrides MLOS set on the Distribution Rule or MLOS Configuration

  • Distribution Rule formula: Overrides MLOS set on the MLOS Configuration

  • Automatic (rule-based) MLOS Configuration: Will be set automatically based on Price Levels if no Distribution Rule or Manual Changes are applied

Pickup on Price Control

The Pickup row on Price Control was fixed with a 3-day view. Now you can change it to any value between 1 day and 30 days from Hotel Configuration.

If you have any questions or issues, please contact [email protected] or your Key Account Manager.

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Availability Alerts

Availability Alerts

Availability Alerts

We are delighted to introduce a new feature within Price Optimizer: Availability Alerts! Stay up to second with your room inventory when it’s running low, high or sold out.

  1. Immediate Action: As soon as an alert is triggered, you can take proactive measures to capitalize on the last available rooms

  2. Avoid Lost Revenue: Don’t let potential revenue slip away due to oversight. For instance, by being alerted about low room inventory, manage online distribution channels effectively

  3. Dynamic Pricing Opportunities: An alert about high room inventory remaining could also unlock revenue opportunities. Offer flash sales, limited-time promotions or value-addon packages to attract guests, and ensure your rooms are optimally priced to secure bookings

Using Availability Alerts is like having a vigilant assistant dedicated to keeping you informed about your room inventory at all times and responding swiftly to market fluctuations, ensuring maximum revenue potential.

To set up an Availability Alert, access the Configuration panel > Rules > Availability Alerts.

You can customize your alert preferences, the threshold for low or high inventory counts, the availability source (PMS or Master) to take into account overbooking rules, the relevant team members to receive the notifications and more.

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Price Optimizer Update: Message Board on CRS 📌

Price Optimizer Update: Message Board on CRS 📌

We introduced a Message Board on CRS (Quoting Screen). Simply, it’s an on-screen message display that you can set for specific dates and rate plans – a useful prompt for reservation staff. For instance, while making a booking, staff can be reminded that SPA is closed on that day or that there is a street parade. Alternatively, during the holiday season, to select “WinterOffer” Rateplan to see offers.

A great pre-booking messaging will help your staff be informed, plan better experiences, and refine guests’ itineraries.

The Message Board functionality for creating, modifying, or deleting messages can be found on CRS Configuration > Message Board.

If you have any questions or issues, please contact [email protected] or Key Account Manager.

Missed any update? Click here for all our latest Price Optimizer releases.

 

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Price Optimizer Update: V2 Multi-Property & Occupancy Calculation ✌

Price Optimizer Update: V2 Multi-Property & Occupancy Calculation ✌

Multi-Property performance reports

A short while ago we introduced Multi-Property Performance Reports, providing you with aggregated KPIs to monitor the performance of your entire hotel portfolio. As promised then, this feature is now available to all users, including PO Start version.

Occupancy Calculation – Out of Order Rooms

Last month we introduced Hotel Closed Dates configuration, allowing you to set the occupancy calculation on open dates only (subtracting closed dates from inventory count). We added an additional layer that allows you to ‘Subtract Out of Order Rooms from Occupancy % calculation’. It means that OOO rooms will be removed from total inventory count for calculating occupancy.

For example: In a 100 room hotel, 40 rooms are sold while 20 rooms are OOO.

Current OTB (by default): 40/100 = 40%

Current OTB (by enabling new feature: Subtract OOO rooms from inventory): 40/(100-20) = 40/80 = 50%

Both options are available the way you prefer to calculate them. They will reflect on reports accordingly.

DTA horizon for Price & Occupancy changes graph

For Price & Occupancy changes graph in Price Details, the DTA horizon (X-axis) is a minimum of 90 days by default. Now, this value can be changed in Hotel Configuration from a minimum Lead Days of 10 to a maximum of 370.

Happy Holidays!

If you have any questions or issues, please contact [email protected] or Key Account Manager.

Missed any update? Click here for all our latest Price Optimizer releases.

 

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Smart Channel Manager Distribution: “smart” online distribution

Smart Channel Manager Distribution: “smart” online distribution

After the pandemic crisis, hotel owners now have a great challenge: to sell better in order to be more profitable. That is to say, to try to maintain or increase occupancy and, at the same time, increase the Average Daily Rate.

To achieve this, hotels must adapt their distribution plan, choosing channels with lower costs that allow for an improvement in the operating account and technological tools that help them in the process.

This is where Smart Channel Manager Distribution comes in. A series of strategies that help hotel owners to optimise revenue and improve distribution in online channels, always accompanied by powerful tools that allow you to develop these smart distribution strategies.

Maintaining an appropriate distribution mix

According to Statista, 72% of independent hotels in Europe use more than one online travel platform. This establishes a high revenue dependency on these booking portals.

Therefore, a smarter strategy is to stick to only those distribution channels that offer the most profitability.

This means that direct sales will have to become more important in order to balance the increased operational costs. So, as a hotelier you will have to choose what weight to give to each channel in distribution.

Direct Bookings vs. OTA Bookings

Online travel agencies are great allies for hotels, provided they are managed properly. They should be an important distribution channel, but not to the point where the majority of revenue depends on them.

While these platforms are often travellers’ first contact with hotels, it is not smart to bet all your chips on them.

Use them, but manage very well the positioning inventory, the rates of each platform and their commissions. With this, you will be able to evaluate if the commercial relationship is the right one for your hotel.

Direct Bookings: Highest Priority

If you know how to manage the costs of direct bookings, this should be the most profitable channel for your hotel. To make it so, here are a few tips:

  • Optimise the website
  • Do SEO and content marketing
  • Control direct distribution costs
  • Offers best rate guarantee
  • Creating a customer loyalty strategy
  • Educate and reward your staff

This will help to promote your hotel brand and position it in search engines, which will generate an increase in direct bookings.

Pricing Strategy

For all of the above to work, you need to keep your pricing strategies right. This means announcing rates at the right time and in the right channels. Because each market segment, type of distribution channel and amount of demand merits a different price.

If you don’t, you will be missing many opportunities.

Therefore, if you want to attract more guests, you will have to optimise your prices on every channel you advertise on. In addition, this ensures more revenue and effective distribution. It is also important to avoid common mistakes in your pricing strategy:

  • Trying to sell all rooms too early
  • Do not change tariffs
  • Setting prices on hunches
  • Reacting to your competitors’ price changes

Smart Online Distribution Strategies Ensure Better Prices

Several cases have shown that better online distribution guarantees more revenue, as it increases ADR.

This is possible by striking the right balance between each distribution channel you use. Tour operators should be the lowest revenue earner in the business, due to their high cost. Instead, direct bookings and online travel agency bookings will become more important.

In this way, you can guarantee higher profitability for your hotel and the longed-for increase in the average daily rate.

Pricing strategies have to be accompanied by systems that support you in maximising your hotel’s RevPAR, effectively managing the Yield in a fully automated way. For example, YieldPlanet’s Price Optimizer allows you to do just that, with the help of artificial intelligence. In addition, the Price Optimizer works 24/7 ensuring that the hotel can always react to any changes, regardless of when they happen – so that no opportunity to change prices or close sales is lost or delayed.

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Price Optimizer Update: Occupancy Calculation 🏨

Price Optimizer Update: Occupancy Calculation 🏨

The occupancy metric shows the percentage of occupied rooms during a chosen time. It’s one of the most common KPIs used in hospitality. The formula for it is simple.

Hotel occupancy rate = Number of occupied rooms / Total number of available rooms (in the chosen period). Multiplied by 100 to convert it into a percentage.

It is calculated for all days of the month/year. For hotels that are open all year round, this is fine. However, for hotels that are seasonal or closed for some part of the year, the occupancy calculation did not take the closed dates out of the equation.

Now you can add Hotel Closed Dates in Price Optimizer. The occupancy calculation will then be based on the open dates only.

For example, your hotel is occupied 100% throughout 2022 but it was closed for the month of December.

Old (if feature disabled): Occupancy = 91.6% (11/12 x 100)

New (if feature enabled): Occupancy = 100% (11/11 x 100)

Both options are available for you. They will reflect on reports accordingly.

If you have any questions or issues, please contact [email protected] or Key Account Manager.

Missed any update? Click here for all our latest Price Optimizer releases.

 

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Inventory restrictions – a key aspect of your revenue management strategy

Inventory restrictions – a key aspect of your revenue management strategy

The condition of the hospitality industry is clearly improving after the difficult pandemic period. The demand is growing, and we are now in the stage of smooth recovery, so this is the best time to focus on cost optimization and boosting the revenue. How to shape and implement winning revenue management strategies in the hotel industry? How to effectively integrate restrictions into your action plan?

Booking Restrictions you should consider while shaping strategy

Continuous monitoring and understanding of booking patterns is the key to the success of any revenue strategy. Knowing the behavior and needs of your guests, you can not only improve your offer, but also wisely implement restrictions that will allow you to maximize the hotel’s revenues. What specific restrictions are we thinking about? You have a lot of possibilities to choose from, but will be better to focus on a few basic restrictions:

  • Minimum Length of Stay – think about giving priority to guests who plan to stay for a longer period when you expect very high demand – e.g. before Christmas or big events. Longer stays bring lots of benefits. You can reduce housekeeping costs; time needed to check in/out and build guests loyalty – the longer they stay the more chance you have to win them over. But no worries, you can always add a release that would allow you to open sales in case if you still have unsold rooms before a certain DTA (days to arrival).
  • Maximum Length of Stay – it may seem that limiting availability by specifying a maximum number of nights a guest can book does not make sense but think about it to protect your property against “ghost” reservations and scammers who make a reservation for 30 days, and then carry out schemes with cards.
  • CTA (Closed to Arrival) – it means your potential guests are not allowed to arrive on that day. Think about this restriction if you do not have staff or for any other reason you do not want to perform check-ins on a given day (e.g. Christmas). CTA may be also useful before special events to facilitate the check-in process better.
  • CTD (Close to Departure) – why to block check-outs on a given day? Mostly to drive more profits for your hotel, but also to better manage reception’s workload over busy periods. How can CTD boost your income? For example, by blocking check-outs on Saturday you can win over those guests who are ready to stay until Sunday. Skillful application of arrival and departure restrictions will work in a similar way as MLOS.

You should also remember to control prices and adjust them to the changing market situation and occupancy rate. Restrictions and skillful price optimization will allow you to get the most out of your hotel’s inventory.

Price Optimizerdynamic price optimization for your hotel

Effective implementation of your revenue management strategy is not a simple task, but don’t worry. You don’t have to do everything on your own. In order to fully use the potential of a hotel, it is necessary to use technology that will analyze many different factors in real time and adjust the offer and pricing policy to them. Check out our Channel Manager and Price Optimizer, which will do most of the work for you.

Price Optimizer offers for example a convenient function adjusting the discount depending on the rooms availability – the higher the occupancy rate, the lower the discount on the non-refundable rate. Worth mentioning here is also the Capture Availability function which limits the availability of rooms in the offer and thus prevents their sale at low prices – for example it avoids group bookings and the commission that must be paid to OTA for such reservations. Thanks to Dynamic Pricing they can be sold at prices that reflect demand level.

Do you want to learn more about how YieldPlanet’s Price Optimizer can help you?

Read our last case study and discover how Price Optimizer has helped The Íslandshótel chain to grow and become one of the country’s best and most prospering hotel chains, which hosts thousands of people every year.

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Discover the sucess story of The Íslandshótel chain

Discover the sucess story of The Íslandshótel chain

The Íslandshótel chain was one of YieldPlanet’s very first clients to use Price Optimizer. The journey of this collaboration began in 2016 when Íslandshótel already managed 17 hotels. Now it is one of the country’s best and most prospering hotel chains, which hosts thousands of people every year. Thorhallur Ólafsson, Revenue Manager at Íslandshótel, spoke with us about what YieldPlanet brings to the Islands Hotel chain and how our tools help them grow. Download the PDF to learn more. 

Success story content:

1.  Challenges
How the hotel routine became one of the Íslandshótel chain’s biggest challenges, and why they were drowning in it day by day.

2. Solution
How YieldPlanet’s Price Optimizer became one of the solutions, which, above all, gave Íslandshótel a chance to automate its revenue and distribution management fully.

3. Goals
Could Price Optimizer be the main factor that helps a hotel to keep on achieving its goal and makes the chain constantly grow and expand the market? Check which tool’s features and values make this happen. 

Client’s opinion

“We wanted a better channel manager and chose YieldPlanet. The partnership has been very good from day one and trust in YieldPlanet has grown. Therefore, when YieldPlanet introduced Price Optimizer, I didn’t hesitate even though I knew the system was in its early stages. I admire how fast it has developed since.

With Price Optimizer, we can quickly adjust our pricing strategy, managed and optimized each property, and level up our income”, says Thorhallur Ólafsson, Revenue Manager at Íslandshótel.

Do you want to learn more about how YieldPlanet’s Price Optimizer has helped The Íslandshótel chain to grow? Download the PDF with the complete case by using the sharing option below.

Have you got your portion of inspiration?

Why not bring your property to a peak and make the most of it? Thanks to the synergy that our Channel Manager has with Price Optimizer, you can go even further. Price Optimizer is a tool that will help you effectively manage your properties and quickly adapt to new market conditions.

Sign up for Price Optimizer’s demo and let us help you bring your business to the next level.

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