Discover the sucess story of The Íslandshótel chain

Discover the sucess story of The Íslandshótel chain

Do you want to learn more about how YieldPlanet’s Price Optimizer has helped The Íslandshótel chain to grow? Download the PDF with the complete case study by filling out the form below and learn from the best. 

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Grup Arbó’s success story: Interview with Eugenia Arbó Bordás, CEO

Grup Arbó’s success story: Interview with Eugenia Arbó Bordás, CEO

Grup Arbó is a family-owned hotel chain with a long and beautiful story behind it and has been operating for more than 20 years. Grup Arbó is focused on the seaside town of Cambrils and offers different types of accommodation that adapt to the needs of their guests. The team of Grup Arbó is a live engine of progress, they are constantly looking for a possibility to improve the services they offer and bring guests the best experience of staying.

We talked to the CEO of Grup Arbó, Eugenia Arbó Bordás to learn how they have reached their heights in hospitality and find out what was the role of the YieldPlanet’s Channel Manager in this story.

Keeping up with market changes 

Eugenia says that they at Grup Arbó have been always aware that the key to accurate hotel management and administration is proper technology. While looking for all the tools they needed for distribution management, Grup Arbó started working with YieldPlanet in 2010. Since then Arbó has been able to easily improve and adapt its distribution strategy thanks to the flexibility, and usability of YieldPlanet’s tools, and of course, their willingness to grow.

Usability, support, and more time for making money

Eugenia Arbó appreciates the usability of YieldPlanet’s Channel Manager. They don’t need an IT specialist for mapping and knowledge of the software anymore, because connecting channels stopped to be a challenge. Due to the immediate responses of the support team, they receive all the help they need in case of any problems or issues.

Eugenia claims that with Channel Manager, they can afford to devote more resources to revenue management, which they could not do before because they were spending too much time on manual tasks. Using the Channel Manager helps not only to save time, but also technically streamlines all bookings, and double increases the number of reservations – they went from 20% to 50%.

 

Customer review

YieldPlanet’s Channel Manager is an extremely flexible solution geared towards working with dynamic pricing, promotions, and different pricing plans to adapt our offer to each segment, market, and channel. 

It is effective in management and efficient on a day-to-day basis,” says Eugenia Arbó Bordás, CEO of Grup Arbó.

About the chain

In the heart of Costa Dorada, Grup Arbó has a 4-star hotel located in the center of Cambrils, just 150 meters away from the beach. Grup Arbó also offers there 4 apartment complexes and 1 aparthotel, which gives its clients a wide choice of places to state.

Cambrils is ideal for those who want to enjoy a few days of sunbathing and relaxation in a beautiful seaside town. Just a 15-minute drive away from it, those staying in any of Grup Arbó’s buildings can easily and quickly reach any of Port Aventura’s three theme parks. 

Grup Arbó’s properties are very popular with tourists. Their reviews on Booking are very positive.

Have you got your portion of inspiration?

Why not bring your property to a peak and make the most of it? Thanks to the synergy that our Channel Manager has with Price Optimizer, you can go even further. Price Optimizer is a tool that will help you effectively manage your properties and quickly adapt to new market conditions.

Sign up for Price Optimizer’s demo and let us help you bring your business to the next level.

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Interview with Ada Maj of Fragola Apartments: the struggle for foresight and a success story

Interview with Ada Maj of Fragola Apartments: the struggle for foresight and a success story

Managing a large number of apartments, ensuring the continuous development of the company and the best conditions for guests is a major challenge that not every hotel owner is able to meet.

Fragola Apartments provides an excellent location in the heart of Krakow. It was founded in 2014 and has been boldly tackling issues and growing successfully ever since.

We spoke to Ada Maj, Front Desk Manager at Fragola Apartments, about dealing with difficulties and how YieldPlanet’s tools have helped the company succeed. Fragola Apartments has been a YieldPlanet client for more than five years and uses both Channel Manager and Price Optimiser.

The struggle for foresight

Fragola Apartments currently has more than 100 apartments in various price categories. Managing such a large number of diverse facilities is not a simple task, especially without specialised tools. The Fragola Apartments team realised they needed the help that a Channel Manager could provide, at a time when updating prices had become extremely time-consuming and very complicated.

The manual introduction of changing prices and the lack of simultaneous application of several strategies started to result in financial losses.

Another challenge was the inability to forecast periods of optimal sales. The company was unable to anticipate occupancy, plan wisely and prepare for different scenarios. It became necessary to completely change the method of price management.

Such requirements could be met by a revenue management system from YieldPlanet, namely Price Optimizer.

Individual approach to guests

There are many revenue management tools on the market, but Fragola Apartaments chose Price Optimizer developed by the specialists at YieldPlanet. Ada Maj says the system meets her company’s needs in 100%. The complexity of the tool has made it possible to implement different strategies for different flat types and target groups. This makes it possible to prepare personalised offers for individual guests, considering their needs, the purpose of their stay and its length.

On a day-to-day basis, Price Optimizer is used by Fragola Apartments to quickly change prices or adjust restrictions. According to Ada, the Price Control panel*, and the Weather tab on it are particularly noteworthy. The Price Control panel brings together the information needed by the revenue manager – on current occupancy, prices, and availability of individual offers. Additional restrictions are also visible, pick-up information and events are displayed. The data covers a period of several days, which allows the hotel situation to be put into perspective and facilitates decision-making related to price and availability management.

*Price Control at Price Optimizer RMS YieldPlanet

Ada Maj also appreciates the use of different colours to signal occupancy status at a particular time. This makes it easy to know what action to take in certain situations, such as when there are no apartments available or when a booking is cancelled.

Better more expensive and infrequent than frequent and cheap

The solutions adopted by the Fragola Apartments team have resulted in a stable occupancy rate of 85%. Ada explains that 100% occupancy is not company’s most important goal. They prefer to sell more expensively and infrequently than frequently and cheaply. To do this, they use minimum stay restrictions, which means that a booking is made for at least two nights.

This approach defines the guests of Fragola Apartments and allows us to prepare the flats in such a way as to meet the expectations and all the needs of those who rent them. 

Plans for the neat future

The hotel industry is growing rapidly, and this requires a great deal of flexibility in management. Fragola Apartments plans to systematically increase the number of channels in order to attract not only tourists but also businesspeople. It is also considering entering the long-term rental market, as the facilities it offers allow for such a step.

Customer review

“Price Optimizer is a very specialised tool that requires careful implementation, matching to the property and a dedicated team. It may seem complicated at first glance, but once you get to know it, you can see how easier your work is with it. For us, this is now the absolute basis of work a system that cannot be replaced,” says Ada Maj, Front Desk Manager at Fragola Apartments.

About the property
Fragola Apartments
has over 100 elegant, comprehensively furnished apartments located in excellent locations in the centre of Krakow, mainly in the Old Town. Fragola Apartments offer flats with character: from elegant, classic flats in old townhouses through designer gems to minimalist studio flats. Unique design, location close to Krakow’s biggest attractions, unique atmosphere, and the highest standard of service – these are the most important distinctive features of the flats under the Fragola Apartments label.

Have you got your portion of inspiration?

Sign up for Price Optimizer’s demo and let us help you bring your business to the next level.
Price Optimizer is a tool that will help you effectively manage your properties and quickly adapt to new market conditions. 

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Price Optimizer Update: Forecast Export, Alternate Offers 💹

Price Optimizer Update: Forecast Export, Alternate Offers 💹

Forecast Export to Excel

Recently, we redesigned the Forecast table to provide you with a clear way to understand, compare and utilize demand and revenue forecast data. Now we added an Export to Excel option that will export all Forecast Per Segment and Forecast Per Day visible on screen in two excel sheets.

CRS Alternate Offers for Chain Hotels

If you have multiple hotels linked in CRS (Quoting Screen), you could view alternate offers below the Price Table based on “lowest price/availability”. Now, in addition to that, you can expand and view offers of every room category, all on the same page.

Overbooked Rooms in Red

On Price Control, when a room is not available, it is greyed out. When a room is overbooked, it will be highlighted in red.

If you have any questions or issues, please contact po-support@yieldplanet.com or Key Account Manager.

Missed any update? Click here for all our latest Price Optimizer releases.

 

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Success story: Hotel Relaks*** Wellness & Spa

Success story: Hotel Relaks*** Wellness & Spa

Hotel Relaks*** Wellness & Spa in Karpacz is characterised by a unique history and a harmonious team of employees who are not afraid of difficult challenges. They are constantly on the lookout for new development opportunities in order to provide the best possible conditions for guests. 

Learn from this success story how, thanks to YieldPlanet’s advanced products, the Relax Hotel has streamlined its operations.

Automation is the key to success

Hotel Relaks’ partnership with YieldPlanet began in 2012 with the implementation of the Channel Manager, which greatly improved the management of  and the work at reception. Anna Miluta, head of the Sales Department, says that the hotel was already trying to apply a dynamic pricing strategy, but that it was a major challenge to keep prices and room availability information up to date. Manually implementing changes across all connected channels was very tedious, leaving little time for such vital hotel development tasks as competitor analysis and developing new strategies and pricing plans. Channel Manager has made it possible to automate many processes and eliminate monotonous work in favor of streamlined management.

Rapid response

Another even more important milestone for the hotel’s development was the installation of the Price Optimizer RMS in July 2021 with YieldPlanet.

Anna Miluta emphasizes that this has allowed the hotel to optimize its running, automate some of the daily tasks and increase the number of guests as a result.

Anna particularly appreciates how easy it is to make changes to the system. Is there an urgent need to quickly adjust the price list and at the same time introduce additional restrictions and close some offers? Or perhaps an event has been canceled for which additional restrictions were in place and needs to be removed efficiently? In such cases, all you have to do is select one of the strategies available in Price Optimiser, which is sent to your partners after three clicks.

Hotel opinion

 “Thanks to YieldPlanet’s products, I have time for efficiency-enhancing activities. I don’t have to devote several hours a day to mechanical work; now I can think calmly about my next steps. Come up with a new pricing strategy, carefully analyse the market, the competition and hospitality trends. For me, both YieldPlanet products are indispensable tools that I can recommend with full responsibility. – Anna Miluta, Sales Manager at Hotel Relaks *** Wellness & Spa in Karpacz.

Property

The building of the Relaks Hotel once housed a tourist hostel. Now, it is a unique facility providing relaxation surrounded by greenery, located in a quiet part of Karpacz. It offers a well-equipped spa and wellness center with a sauna, steam bath, whirlpool bath, and salt water jacuzzi.

It is the ideal place for those who enjoy relaxing in a spa, as well as those who favor active relaxation. There are many hiking trails right next to the hotel and there is also a ski lift. Bicycles and Nordic walking poles can be hired free of charge.

Hotel Relaks is very popular with tourists and people who value the tranquillity and intimate atmosphere of the facility. It is positively reviewed on social media and on industry portals. The current rating on Booking.com goes up to 8.5.

 

Have you got your portion of inspiration?

Sign up for Price Optimizer’s demo and let us help you bring your business to the next level.
Price Optimizer is a tool that will help you effectively manage your properties and quickly adapt to new market conditions. 

 

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Guesty Announces Acquisition of YieldPlanet and the launch of Guesty Distribution Hub

Guesty Announces Acquisition of YieldPlanet and the launch of Guesty Distribution Hub

Guesty integrates YieldPlanet’s synergetic technology directly into the Guesty platform to offer enhanced capabilities for hospitality distribution, revenue management and additional short-term rental and hotel OTA connections on the Guesty Distribution Hub

Los Angeles, California – September 14, 2022: Guesty, the leading property management platform for the short-term rental and hospitality industry, today announced the acquisition of hotel-focused revenue and distribution platform, YieldPlanet. The acquisition expands Guesty’s offerings and capabilities for traditional hotels, with YieldPlanet’s technology integrated within the Guesty platform. Unveiling a new Guesty Distribution Hub, the platform will add direct OTA connections with Hopper, Trip.com, Marriott Homes & Villas and Google’s Hotel & Vacation Rental Search Products, and will allow hospitality operators to manage a classic hotel repertoire, revenue and vacation rental offerings from one dashboard.  

The YieldPlanet acquisition and launch of Guesty Distribution Hub comes upon the heels of Guesty’s recent $170 million funding round, from top-tier investors Apax Digital Funds, MSD Partners and Sixth Street Growth, with existing investors Viola Growth and Flashpoint also participating. The capital signals investor confidence in the continued growth of the travel and alternative accommodation industry, and is an endorsement of Guesty’s pioneering technology, long-term strategy and position as market leader in the hospitality and property management software sector.

“With PMCs competing for diverse consumers and travel personas seeking every accommodation under the sun, we are thrilled to offer additional distribution for our Guesty users through direct integration of YieldPlanet and the formation of the Guesty Distribution Hub,” says Yair Holtzer, VP of Strategy at Guesty. “Guesty will offer direct integration with Hopper, Trip.com, Marriott Homes & Villas and Google’s suite of Travel Search products, joining our already impressive OTA integration with Airbnb, Booking.com, Vrbo, Expedia, Tripadvisor, Agoda, and misterb&b. We will also maintain additional integrations through our valued partnerships. The product enhancements solidify Guesty’s status as the leading flexible Property Management Platform.” 

Guesty Distribution Hub is the first ever fully holistic hospitality distribution solution. Guesty customers will now access hundreds of hotel and short-term rental distribution channels (Booking Engine, Metasearch, OTA, and GDS), along with integrated financial tools from one dashboard. 

“Joining forces with Guesty marks an exciting new chapter for YieldPlanet, allowing us to strengthen and scale our revenue and channel management solutions,” says Claudio Limacher, CEO of YieldPlanet.  “We will continue to grow YieldPlanet and will now offer direct distribution from within Guesty’s platform,  offering  their clients exciting new opportunities to grow and expand their businesses.” 

“YieldPlanet’s technology, expertise, R&D team, and hotel-focus were a natural fit to join the Guesty family and continue our long-term goal to become the one-stop shop for the hospitality and short-term rental ecosystem,” says Amiad Soto, CEO & Co-Founder of Guesty. “YieldPlanet’s technology within the Guesty platform, offers best-in-class revenue management, along with its price optimizer product for hotels. Our customers now have access to the widest distribution options on the market from one single dashboard.” 

For media inquiries, please contact: 

Daniel Morgan, Director of Communications 

daniel.morgan@guesty.com 

About Guesty: 

Guesty is the world’s leading property management platform for the short-term, vacation rental and hospitality industry. Serving everyone from hosts to hotel brands, customers utilize Guesty’s platform and solutions to centralize their reservations, guest communication, operational tasks, cleaning management and more across all the major booking OTA channels, including Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Agoda, direct booking websites and more. With 14 offices serving customers worldwide, Guesty empowers hospitality operators to save time and resources so that they can focus on maximizing occupancy, ensuring a great guest experience, and growing their business.

About YieldPlanet: 

YieldPlanet is a SaaS provider delivering travel technology solutions for revenue and distribution management. The company’s easy-to-use solutions synchronize with property management software to provide a single point of control for channels, reducing labor time, administrative cost and increasing distribution. The company services more than 4,000 clients in over 85 countries around the world, with offices in Spain, Switzerland and Poland.

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Channel Manager Update: Introducing new discount and cancellation option to Airbnb

Channel Manager Update: Introducing new discount and cancellation option to Airbnb

We are happy to introduce new promotions to Airbnb as well as the possibility of canceling reservations from the Channel Manager interface.

New discounts include long-stay discounts applied to all dates without necessity of introducing stay dates, advance purchase deals for stays booked at least 1 month in advance and last minute deals. Discounts can be accessed from Setup -> Partners -> Configure section.

 

New options in connectivity to Airbnb also include the possibility of canceling reservations from the Channel Manager interface. Please note that canceling a reservation from the interface requires providing a cancellation reason.

 Missed any update? Click here for all our latest Channel Manager updates and more.

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Channel Manager Update: Smarter Distribution

Channel Manager Update: Smarter Distribution

Back are the times when properties can be fully booked at pre-pandemic levels. Refreshing inventory in all distribution channels as fast as possible is a hot topic again. For channels with 1-way connectivity (meaning active distribution of prices, allotment and restrictions from the Channel Manager without reservations returned from OTA) there is an option to refresh inventory more often. This can increase performance of those channels when inventory is being sold out there fast or being autoreplenished after a cancellation.

Please reach out to your Support Team to discuss switching 1-way channels into 2-way connectivity to make use of the basic Channel Manager feature of retrieving reservations. Alternatively, if turning on 2-way connectivity is not an option, please discuss with your Support Team sending even duplicate data on inventory to selected channels. Please note that distributing data more often might require switching to 1 of the higher product versions of the Channel Manager.

Missed any update? Click here for all our latest Channel Manager updates and more.

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Price Optimizer Update: Introducing Multi-Property Reports 🏨🏩

Price Optimizer Update: Introducing Multi-Property Reports 🏨🏩

Today we introduce Multi-Property Performance Reports, providing you with aggregated KPIs to monitor the performance of your entire hotel portfolio. Having a comprehensive overview helps in identifying revenue opportunities and which properties need action first.

    You can easily and instantly compare the performance of individual properties or a set of properties with just a few input parameters. The excel report is generated with various KPIs such as Pickup, Occupancy, Availability, Revenue, ADR, RevPAR, Strategy and Room Prices across individual properties and on an aggregated level.

    This feature is currently available only for PRO users. Our team is working on a version for START users that will be released in due course.

    CRS Updates

    New Price Logic for Children Prices

    When you select “Fixed Price” in Children Price forumla, a new dropdown will appear with options “Pax/Day” and “Pax/Stay”.

    For example: If you add a fixed price of 20 CHF “Pax/Day”, the price will be applied to each stay date. Whereas, if you add a fixed price 20 CHF ”Pax/Stay”, the price will be applied to the 1st night only.

    Clouseout and n/a indicators on Price Table

     – Closeout based on StopSell or Distribution Rules

    n/a  – No availability or price for a Rate plan or Pax

    ‘City’ field not mandatory

    While making a reservation on CRS, the ‘City’ field is now not mandatory to fill.

    If you have any questions or issues, please contact po-support@yieldplanet.com or Key Account Manager.

    Missed any update? Click here for all our latest Price Optimizer releases.

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    New version of Trip.com connectivity!

    New version of Trip.com connectivity!

    We are happy to announce that YieldPlanet has released a new version connectivity with Trip.com! Trip.com, the global travel service provider is a part of Trip.com Group. They have successfully provided over 300 million members with an extensive collection of wireless applications, hotel and air ticket reservations, vacations, and business travel management. New Trip.com connectivity brings multiple benefits to its users:

    • the possibility of creating an unlimited number of rate plans and rate plan management
    • supporting per day as well as occupancy-based pricing
    • saving inventory on room level rather than on rate plan level as in the previous version
    • simple mapping process and similar to other top OTAs
    • Speedy rate and inventory distribution

    New connectivity is available for all YieldPlanet’s Channel Manager users under the Trip.com RatePlans channel.

    You can find more information about our connections here.

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